What personal information do we collect from the people that visit our blog, website, or application?
When ordering or registering on our website, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our website, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use chat features, open a support ticket, provide us with feedback on our services, or enter information on our website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, view content on the website, or use certain other website features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your client service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products • To follow up with them after correspondence (chat, email or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about website traffic and website interactions in order to offer better website experiences and tools in the future
- We may also use trusted third-party services that track this information on our behalf
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your web browser settings. Since each web browser is a little different, look at your web browser’s Help Menu to learn the correct way to modify your cookies.
What happens if users disable cookies in their we browser?
If you turn cookies off it will turn off some of the features of the site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users: https://support.google.com/adwordspolicy/answer/6008942
We use Google AdSense Advertising on our website.
How does our site handle Do Not Track signals?
We honour “Do Not Track signals” and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) web browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
Do you market to children?
We do not specifically market to children under the age of 13 years old.
502-5694 Highway 7 East Markham,
Ontario L3P 0E3
Last edited on May 25, 2018